FNB RECEIVES NFO AWARD FOR FAIR CUSTOMER TREATMENT AND DISPUTE RESOLUTION EXCELLENCE
First National Bank (FNB) has received the 2025 National Financial Ombud Scheme of South Africa (NFO) Excellence Award for its industry-leading commitment to fair customer treatment and excellence in dispute resolution. The award recognises the bank with the highest average score in South Africa across three criteria: quality of response, response time, and fairness, among South Africa’s largest banks. In disbursing this award, the NFO also…

